Welcome to Merit Garden Products for great garden sheds, log cabins, fencing & more

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Important Information for Shed Deliveries

BASE PREPARATION

IT IS IMPORTANT THAT YOUR SHED IS ERECTED ON TO AN ADEQUATE BASE.  IT MUST BE SQUARE LEVEL AND FIRM.  IF THE BASE IS NOT LEVEL THEN THIS COULD RESULT IN YOUR DOOR STICKING.  WE RECOMMEND ONE OF THE FOLLOWING METHODS:-

FLOOR BEARERS

We suggest 3”x 3” fencing posts laid in the opposite direction to the floor joists of your garden building.  Floor joists run along the length of the buildings with the exceptions being the Playkabin in which the floor joists run along the 6’ length and the Thurston Range of Sheds which run along the width of the building.  Lay one post at each end of the base area with the remainder at approximately 16” to 19” centre.  Using a spirit level ensure that the bearers are level with each other.  THIS METHOD IS NOT CONSIDERED SUITABLE FOR BUILDINGS LARGER THAN 10’ x 6’ OR FOR SUMMERHOUSES

SLAB BASE

Remove any vegetation from the area and lay the slabs onto sand or ballast.  Ensure using a spirit level that the slabs are level.

 CONCRETE BASE

Remove any vegetation from the area.  Pour the concrete 2” deep, using a 5:1 ballast to cement mix.  The base should be the same size as your garden building.

Whichever base method you choose, it is essential that you allow approximately 9” extra all the way around your base area to allow for the roof overhang of your garden building.

 CUSTOMER ATTENDANCE

We do realise that customers are sometimes unable to be present when we deliver their garden building.  Our fitters are happy to install the building without anybody at home.  If you will not be at home it would be helpful if you faxed or phoned any special instructions prior to the day of delivery, together with a contact number or if a particular orientation is required, a note on the base would be appreciated.

INSTALLATION OF YOUR SHED

Our FREE erection service, where applicable, is at the time of delivery only.  If we are unable to erect your garden building due to a lack of clear access or a suitable base not being ready, we will leave the garden building for self erection or, if you require us to return, a revisit charge of a minimum of £150.00 will be made and is payable prior to delivery.   Please note that if the base is not level Merit Garden Products cannot accept any responsibility for problems with the building which may be due to the base.

Please check the following points before confirming delivery of your garden building:

ACCESS - This must be clear and uncluttered from the unloading point to the base (i.e groundworks, garden furniture, hanging baskets etc.).

HEIGHT -  All sheds are made in panels.  Please be aware of height restrictions between the unloading point and the base.  If in any doubt, please contact us on 01359 271363.

WE REGRET THAT DUE TO HEALTH AND SAFETY CONSIDERATIONS OUR FITTERS CANNOT LIFT PANELS OVER BUILDINGS OR HIGH FENCES.

WIDTH - No sharp and narrow bends between the unloading point and the base.

DISTANCE - The unloading point should be no more than 75 yards from the base (without excessive steepness to the site).

FOLIAGE - All foliage overhanging the base should be removed up to a height of 7’ (branches and lighter foliage).

WORKING AREA -There must be a minimum of 9” of clear working area around the base.

Unfortunately our fitters do not have the time to undertake base preparation or other site work.  If the base is unsuitable, they will have no option but to deliver the building only.  It is the customers responsibility to ensure that the above conditions are met.

 

PLEASE NOTE - Unless otherwise agreed your building will be -

1. Nailed Together

2. Standard Roofing felt (20kg grade) will be stapled to the building

DELIVERY

Please note that you will receive a letter approximately a week prior to delivery to inform you of the delivery date.  We do not phone customers with delivery dates.  We make every attempt to reach you on the day stated, however, sometimes due to weather or road conditions this is not always possible.  Unfortunately we cannot give an accurate time of delivery due to these conditions.

Delays can occur due to poor weather or traffic conditions.  If the delay is significant our drivers are equipped with mobile phones and will contact you to inform you of the situation.

Our driver use satellite navigation and it is therefore important that you inform us  if you are aware of any problems that may occur in finding your delivery address and provide us with maps if necessary.

WHEN OUR FITTERS HAVE INSTALLED YOUR GARDEN BUILDING THEY WILL ASK YOU TO CHECK AND SIGN FOR YOUR BUILDING. 

We recommend that you treat your building soon after delivery / installation and that you seal your window glass with silicone of suitable waterproofing to prevent water coming through.

PAYMENT TERMS

Please note that full payment is due prior to delivery.  The following forms of payment are acceptable:

1.  Building  Society Cheque (Cashiers Cheque) or  Bankers Draft paid into one of our sales sites prior to delivery.  We regret that we cannot accept personal or company cheques unless received 10 working days prior to delivery .  We will not deliver a building until the cheque has cleared. Please make cheques payable to Merit Garden Products Ltd.

2.  Cash paid into one of our sales sites.

3.       Credit/Debit Card. You can pay this over the phone:  01359 271363 or at one of our sales sites.

4.       Bank Transfer.  Details will be with your delivery notification.

If an order is cancelled a minimum charge of 10% of the sale value of the building will be retained unless your order is covered by the distance selling regulations.

IF YOU ARE IN ANY DOUBT PLEASE DO NOT HESITATE TO RING 01359 271363

WHEN OUR FITTERS HAVE ERECTED YOUR GARDEN BUILDING THEY WILL ASK YOU TO CHECK AND SIGN FOR YOUR BUILDING

Aftercare of your shed

Treatment

Standard Shiplap & Loglap Golden Brown or green dipped treatment - Our buildings are treated with a base coat of preservative that provides an excellent first base coat.  However, we recommend that you treat your building soon after delivery and then regularly to maintain the building in good condition..  Always follow the proprietary treatment  manufacturers instructions with regard to  use and how often it will need to be treated.

Pressure-treated Shiplap and Loglap - Impregnated using proven vacuum, high pressure technology and ACQ wood preservative  offers  long term protection against  decay and insect attack. ACQ is an environmentally non-arsenic, non-chromium water based wood preservative which conforms to British, European & International Standards (details available on request). The colour of pressure treated timber slowly weathers from an initial green hue  to a natural silver grey. If you wish to re-treat your pressure-treated shed, we recommend that all timbers are dry and you use a product specifically for use on pressure-treated timber.  We do not recommend that pressure treated sheds are dipped treated as well at the time of manufacture.  Where there is high humidity you may find that mould deposits may occur where air is unable to circulate and you may also find that chemical deposits may occur over time. Although this may not be attractive these can be brushed off and will not effect the integrity of the timber.

Please note that timber is porous and none of the above treatments will totally waterproof your building.  In normal circumstances the overhang of the roof will keep out any rain water.

Roofing

Standard Felt Roof (20kg grade) –We staple the roofing felt in place.  Check your roof regularly to ensure that the roofing felt is firmly fixed to the shed roof and particularly following high winds and storms.  You may need to re-felt your roof from time to time or you can apply a product such as Thompsons Roof Seal which will prolong the life of your roof.

Heavy Duty Roofing felt – We use clout nails with this product.  This felt is 32kg grade and it would be expected to last 10 years.  This is however not a guarantee as the lifespan is dependent on weather conditions and siting of the building.

Shingle Roof -  Please note that the shingles are both nailed or stapled on to the roof and have an adhesive backing. Over the heat of the summer this will adhere strongly to the roof. Check your roof regularly to ensure that the shingles are firmly fixed to the shed roof and particularly following high winds and storms. In the case of wind lifting the shingles please use a suitable roofing adhesive to re-affix.

Check your roof regularly to ensure that there is no debris or tree or hedge branches that can come in contact with the roof.  Remove snow after a heavy fall, otherwise leakage may occur when the snow thaws.

Windows & Doors

We recommend that you seal your window glass with silicone or suitable waterproofing to ensure that water doesn’t come through.  Ensure that you regularly oil or grease the door hinges and lock as necessary.  Use thee turn buttons at the top and bottom of the doors all the time to prevent the doors bowing.

Check your base

If your base drops even a few centimetres, it can cause the building to become out of alignment.  This can cause twisting or listing of the building and door to drop.  Take preventative action if this looks like happening.  If your base is larger than the building then check to see if any water is pooling up on the base which can cause problems.  Take action to stop this.